This Citizens’ Charter of the Local Government Unit (LGU) of Tanay is a collaborative 

effort of its officials and employees and it intends to contain in codified form as prescribed by Republic Act No. 9485, known as the Anti-Red Tape Act (ARTA) of 2007 the various functions of, and services rendered by the departments and offices in the LGU, together with the persons responsible for the delivery of basic services to the public in efficient and effective fashion and in prompt period of time and performance are hereby embodied in
this Charter.

This Citizen’s Charter of Tanay reaffirms the commitment of the municipality’s leaders, officials and employees to implement quality management programs, streamlined procedures in the delivery of basic services and accepted work standards glared towards enhancement of transparency, accountability and accessibility to the public.

With this work, it is expected that the discharge of function in every department, particularly the frontliners of the LGU shall enhance the rapport between the LGU’s, workforce and the public clientele in so far as public service is concerned.


Read the full Citizens Charter Here

Feedback and Redress Complaint Mechanism